![]() ![]() ![]() If the issue encompasses all content, continue with the troubleshooting. Close the media you’re playing and pick a random title from Max’s streaming catalog to confirm this. See if your subtitle problem is only with a particular movie or TV show episode.Whether you have an Android TV-enabled set-top box, streaming media dongle, or a Smart TV, check out the following solutions to fix the issue with subtitles (CC) not working on the Max app. Finally, tap the Download icon next to the matching result.Ĭheck Out: Fix Max Not Working on Firestick Fix Max Subtitles Not Working on Android TV.Open App Store, navigate to Search, and look for the Max streaming app.Select Delete App to uninstall Max from your Apple device.Long-tap the Max app on your Home Screen till it begins to jiggle.Delete Max from your iPhone or iPad and re-download it from the App Store if neither of the above fixes helps.For iPad, long-press the top and either volume buttons, then drag the power-off slider.Turn it back on by long-pressing the side button till the Apple logo appears. Long-press any volume buttons alongside the side button, then drag the power-off slider to turn your iPhone off.Some users have found it helpful to fix the closed captions issue with the Max app. Max is compatible with Apple devices running iOS/iPadOS 14.0 or later. ![]() If an update’s pending for the Max app, tap Update. Head to your device’s App Store, tap your Profile at the top, and scroll to the updates section.Then, relaunch Max from your Home Screen. Swipe up on the Max app’s preview window to force-close it from the App Switcher menu (swipe up from the bottom or double-click the Home button).If you stream Max on your iPhone or iPad and are currently facing problems with the subtitles not working, use these steps: Choose the streaming app in the results, then tap Install.Īlso Check: Max Not Working on Samsung Smart TV Fix Max Subtitles Not Working on iPhone / iPad.Launch Play Store and search “ Max” from the top search bar.Tap Uninstall on the App info screen and confirm.Tap See all apps and select Max from the list.Provided the problem persists, consider reinstalling Max.On some devices, the power menu is accessible from the top notifications and quick settings panel. Long-press your device’s Power button, then tap Restart in the following power menu. Rebooting your Android device may also help.See if there’s an update pending for the Max If so, tap Update next to it. Go to the Play Store, tap your Profile icon at the top-right corner, then Manage apps and device.Confirm your Android phone or tablet is running the most up-to-date software version available.If closed captions don’t work even after clearing the cache, navigate to the same screen (as above) and tap Clear storage.Head to the App info page for Max (steps above), select Storage & cache, and tap the Clear cache.If it doesn’t work, try the following troubleshooting steps: ![]() Then, relaunch it from your home screen or app drawer and see if that has resolved the subtitles issue. Alternatively, long-tap on the Max app icon, tap ⓘ or App info in the pop-up bar, and select Force Stop. On your Android device, bring up the Recents menu and swipe up (or to the left/right) the Max app card to close it. It also provides a fresh start that should prevent any previously encountered bugs from persisting. Since Max is a relatively new streaming platform, it’s susceptible to such occasional bugs or glitches.Ĭlosing and relaunching the Max app can resolve any issues that may have resulted in the subtitles not working in the first place. If you’re facing difficulties with captions or subtitles when streaming on Max on your Android phone or tablet, an easy solution would be to restart the app.
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